Privacy Policy: Lofty Auto Exports
At Lofty Auto Exports, we value your trust. This policy explains how we collect, use, and protect your information as a subsidiary of the Lofty Group of Companies.
1. Information We Collect
To facilitate international car exports, we collect the following:
- Personal Identity: Full name, copies of your Passport or National ID (required by Dubai RTA for export certificates).
- Contact Details: Email address, phone number, and physical delivery/home address.
- Financial Data: Proof of transfer for bank payments (AED) or wallet addresses for USDT transactions.
- Vehicle Preferences: Data regarding the types of cars you search for or inquire about on our platform.
2. How We Use Your Information
We use your data strictly for the following purposes:
- Legal Exporting: Registering the vehicle in your name with the Dubai Roads and Transport Authority (RTA).
- Shipping & Logistics: Sharing your address and ID with international shipping lines and customs brokers to ensure the car reaches your home country.
- Warranty Management: Maintaining your records to honor your 6-month warranty.
- Compliance: To meet Anti-Money Laundering (AML) and “Know Your Customer” (KYC) regulations required for high-value exports and cryptocurrency transactions.
3. Data Sharing and Third Parties
We do not sell your data. We only share it with essential partners:
- Governmental Bodies: RTA and Dubai Customs.
- Logistics Partners: Shipping lines (e.g., Maersk, MSC) and freight forwarders.
- Payment Processors: Banks in the UAE and secure crypto-custodians for USDT verification.
4. Security of USDT and Financial Data
- Blockchain Privacy: While USDT transactions are on a public ledger, we keep your identity linked to those transactions strictly confidential in our private, encrypted database.
- Document Security: Passport copies and sensitive export docs are stored on secured servers with restricted access within the Lofty Group.
5. Data Retention
Due to UAE legal requirements for international trade, we retain transaction records and identity documents for a minimum of 5 years from the date of the vehicle’s export.
6. Your Rights
You have the right to request a copy of the data we hold about you or ask for corrections. For any privacy-related concerns, please contact our Compliance Officer at loftyautoexports@gmail.com.